Privacy Policy

We collect information you provide directly to us, including your name, email address, phone number, financial information, and business details when you register or use our services.

We collect identity and financial verification data including credit inquiries (soft pull via iSoftPull), bank account balance verification (via Plaid), and tax return data (via TaxStatus/Verified Financials) as part of our onboarding and verification process.

We also automatically collect certain information when you use our platform, including log data, device information, IP address, browser type, and usage patterns to improve our services and prevent fraud.

We use your information to provide and improve our services, process transactions, verify identities, match buyers with listings, facilitate lender auctions, and communicate with you about your account and our services.

Credit information is used solely for pre-qualification purposes. IRS tax data is used solely for listing verification and lender due diligence. Bank balance data is used solely to confirm capital availability. We do not use this data for any other purpose.

We do not sell your personal information to third parties.

We may share your information with other platform participants as necessary to facilitate transactions (e.g., sharing buyer profiles with sellers after a letter of intent is signed, sharing seller financials with qualified lenders during an auction).

We share data with trusted service providers including Stripe (payment processing), Plaid (bank verification), iSoftPull (credit verification), TaxStatus/Verified Financials (IRS data retrieval), and cloud infrastructure providers, solely for the purposes of operating the platform.

We may disclose your information when required by law, court order, or to protect the rights and safety of Nexova, our users, or the public.

Nexova uses iSoftPull to perform soft credit inquiries for pre-qualification purposes only, in compliance with the Fair Credit Reporting Act (FCRA). These inquiries do not affect your credit score and are not visible to other lenders. By completing the credit check step, you provide written authorization as required under the FCRA.

Nexova uses TaxStatus (Verified Financials) to retrieve official IRS tax return data directly from the IRS on behalf of sellers who provide explicit consent. This data is used solely to verify financial representations made in business listings. Consent is revocable at any time by contacting us at info@nexova.biz.

We implement industry-standard security measures to protect your personal and financial information. All data is encrypted in transit (TLS 1.2+) and at rest (AES-256). Access to sensitive financial data is restricted to authorized personnel on a need-to-know basis.

However, no method of transmission over the internet is 100% secure. We encourage you to use a strong, unique password and to contact us immediately if you suspect unauthorized access to your account.

We use cookies and similar tracking technologies to maintain session state, enhance your experience, and analyze platform usage. You can control cookie settings through your browser. See our Cookie Policy for more details.

We retain your personal information for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your data at any time, subject to legal retention requirements.

You have the right to access, correct, or delete your personal information at any time. You may also opt out of marketing communications, request a copy of data we hold about you, or withdraw consent for IRS data access. To exercise these rights, contact us at info@nexova.biz.

Our platform is not directed to individuals under 18 years of age. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us immediately.

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or by posting a prominent notice on our platform. Your continued use of the platform after such notice constitutes acceptance of the updated policy.

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at info@nexova.biz or by mail at Nexova Inc., United States.